Privacy Policy

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Effective Date: [Dec 3, 2024]
Last Updated: [Dec 3, 2024]

At Alya Essentials, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information:      Name, email address, shipping address, billing address, phone number, and      payment details.
• Account Information:      When you create an account, we store your login details and preferences.
• Order History: Details      of your past purchases, returns, or exchanges.
• Technical Data: IP      address, browser type, device information, pages visited, and usage      patterns via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order updates, confirmations, and delivery info
• Respond to customer service inquiries
• Improve website functionality and personalize your experience
• Send promotional offers and product updates (only with your consent)
• Comply with legal obligations and prevent fraud

3. How We Protect Your Data

We implement industry-standard security measures (like SSL encryption) to protect your data. Only authorized personnel have access to your personal information, and we do not store sensitive payment details.

4. Sharing Your Information

We do not sell or rent your personal information. We only share data with:

• Payment processors (e.g. Stripe, PayPal)
• Shipping providers (to deliver your order)
• Analytics and marketing tools (for website improvement)
• Legal authorities if required by law

5. Cookies & Tracking Technologies

We use cookies to enhance your experience, remember your preferences, and collect analytics. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing emails at any time
• Request data portability or restrictions on use
• Withdraw consent (where processing is based on it)

To make a request, please contact us at support@alyaessentials.com.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from minors.

8. Contact Us

For any privacy-related concerns, questions, or requests, please reach out to:

Email: support@alyaessentials.com
 

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